1. Processing Time:

• All orders are processed within 2–4 business days.

• Custom and bulk orders may require additional time.

2. Delivery Time & Charges:

• Standard delivery: 5–10 business days within India.

• Shipping charges vary based on product weight, size, and destination.

• Free shipping on select orders as per promotions.

3. Tracking:

• You will receive an email/SMS with tracking information once your order is shipped.

4. Delivery Issues:

• Engraviya is not responsible for delays due to courier partner issues, weather conditions, or incorrect addresses provided by the customer.

• If a package is returned to us due to an incorrect address, we will contact you for re-shipment at your expense.