Engraviya

FAQ

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What is Engraviya?

Engraviya is a creative brand based in Ahmedabad, India, specializing in personalized and custom-made products like laptop stickers, car decals, t-shirts, mugs, photo frames, acrylic photos, and more. We turn everyday objects into unique expressions of your personality.

2. What types of products do you offer?

We offer a wide range of personalized products including:

  • Laptop Stickers

  • Car Decals

  • T-Shirts & Hoodies

  • Phone Cases

  • Customized Mugs

  • Candles & Pillows

  • Acrylic Photo Frames
    …and more artistic merchandise that makes your world more “you”!

3. Can I customize my own design?

Absolutely! We love bringing your ideas to life. You can share your custom design, quote, or image during checkout or contact us directly for personalized assistance.

4. How do I place an order?

Simply visit our website, browse through the product categories, select your item, customize it (if applicable), and proceed to checkout. If you face any issues, feel free to contact us.

5. What are the payment options available?

Simply visit our website, browse through the produc

We accept multiple secure payment methods including:

  • UPI

  • Credit/Debit Cards

  • Net Banking

  • Wallets (Google Pay, PhonePe, etc.)

t categories, select your item, customize it (if applicable), and proceed to checkout. If you face any issues, feel free to contact us.

6. Do you offer COD (Cash on Delivery)?

Currently, we offer COD services in select regions. You’ll be notified of its availability during the checkout process.

7. How long does delivery take?

Orders are typically processed within 1–3 working days and delivered within 5–7 business days depending on your location. Customized products may take slightly longer.

8. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link via SMS or email so you can follow your order in real time.

9. Do you accept returns or exchanges?

Since most of our products are custom-made, we only accept returns or exchanges for defective, damaged, or incorrect items. Please contact us within 48 hours of delivery with photos.

10. How do I contact customer support?

You can reach us via:
📞 Call/WhatsApp: +91 6376684770
📧 Email: info@engraviya.com
We’re here to help you 10 AM – 7 PM, Monday to Saturday.

11. Where is Engraviya based?

We’re proudly based in Ahmedabad, Gujarat, India—but we ship all across the country!

Explore Bold, Artistic, Uniquely You

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